Declining Requests

 

If you are an approver for a pending request, you can decline the request from the Requests application.

Note: If a request is resubmitted for approval, all original approvers of the request are notified and required to approve it again. Resubmitted requests that did not originally require approval can be approved by any single enterprise user who has approval permission.

Declined requests have an Approval Status of Declined. For more information, see Workspace State and Approval Status - Overview.

To decline a Request:

  1. Open the Request application.
    A list of the requests you have permission to view displays.
  2. Click the Actions icon next to the name of the request you want to decline and select Decline Request to open the Approve or Decline Request window.
    Note:
    You can also open the window by clicking on the name of a request and selecting Decline Request from the Actions tab.
  3. The Approve or Decline list defaults to Decline.
  4. In the Comments box, type any details you want to include about declining the request.
  5. To send notifications to the request reviewers, select Notify All Reviewers.
  6. Click Save to decline the request, or Cancel to close the window without declining the request.

 

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