Issues - Overview

The PPM Issues application gives you a way to track any issues that need to be resolved before a workspace can be completed.

When something arises that might impact a workspace, you can create and assign an issue, making it known to other team members. You can include a full description of the issue, set a priority and a deadline. The issue has a status, determined based on the current date, the deadline, and the amount of work (% Complete) that has been done on the issue.

Assignees can respond to an issue, updating its status or asking for additional information. Assignees can also mark an issue as resolved, when their work is complete.

Using the Issues application:

Global Issues—The global Issues tab gives you a cross-workspace view of any issues you have permissions to access. If you are a member of more than one workspace, the global Issues application shows you issues from all of your workspaces. You can also add, update or edit issues from the global Issues tab.

To open the global Issues application, click the Issues tab.
Workspace-level Issues—The workspace-level Issues application is accessible from the Workspace Menu for individual workspace and is limited to workspace-specific issues. Use the Issues List View or Folder View to add, update or manage issues: