Managing Issues

The Issues application allows you to assign an issue to specific members of the workspace team, and notify members that the issue has been created and assigned to them for resolution. Members can also organize issues from the workspace-level Issues application. When an issue has been taken care of, members can mark it resolved or they can delete an issue that is no longer relevant.

Basic Steps for Managing Issues:

• Create—A project manager or team member identifies an issue that needs to be addressed. They Create an Issue and assign team members to work on it.
• Update—Team members who are assigned to the issue work on resolving it. As they work on it, they Update the Issue.
• Resolve—Once the issue has been taken care of or is no longer an issue, it can be closed (set to 100% Complete) or deleted.

Related Topics: 

• Assigning an Issue—How to assign an issue in the Issues application.
• Deleting an Issue—How to delete an issue in the Issues application.
• Issues Overview—A general overview of the Issues application.
• Organizing Issues—How to organize issues in the Issues application.
• Resolving an Issue—How to resolve an issue in the Issues application.

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