Troubleshooting Dynamic Application Item Import

This topic is designed to help you troubleshoot problems encountered when working with the data import for project dynamic applications. Click a link below for help with a specific problem:

• Items are missing after I import data
• I do not see an option to import items into the application
  

Some items are missing

• Errors—The import file may have missing or incorrect data. Records with bad or missing data are not imported.
  When importing, if there are records that will not be imported, a link displays on Step 3 of the Import Wizard.
  
  Click the link to download and save a file of the problem items. The file is in the same format as the original import file and only contains records that were not imported.
  
• Replaced Items—You may have selected the option to replace all the existing records with the items in your import file.
  
  By default when you import data into a dynamic application, the new records are added to the existing items. You can choose to replace the existing records. Do this on Step 1 of the Import Wizard. If you select this option, all existing data in the application is recycled (moved to the PPM Recycle Bin). You can restore those items if you want to. For more information, see Restore Items from the Recycle Bin.
  

I do not see an option to import items into the application

• Insufficient Permission—You may not have adequate permission to import items into the application. To import items into a dynamic application you must have the Manage All permission.
  
  Permissions are granted within the application, by the administrator of the application (a PPM administrator for enterprise-level dynamic applications, or a project manager for project-level dynamic applications). By default, project managers are the only project members with the Manage All permission.
  
  
• Ineligible Application—You may be looking at the application in a global tab rather than in a project.
  
  You can only import data into dynamic applications from within a project. If an application has been added to your project, and if you have the Manage All permission for the application, the Import Data option displays in the Actions menu for the application.
   

Related Topics:

• About Dynamic Application Permissions—About permissions and dynamic applications.
• Importing Dynamic Application Data—About the Import Data option for dynamic applications in projects.
• Managing Project Applications—How to manage an application in your project.
• Types of Dynamic Applications—About the different types of custom applications in PPM.

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