Administrative Help

Editing a Request Type

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If necessary, an administrator can make changes to an existing request type.

To edit a Request type:

  1. On the Administration Home page, under Workspace Types, click Request Types List.
    The Request Types screen displays.
  2. Click the name of the workspace r Request type you want to edit, or click the Action icon and click Edit Request Type.
    The Edit Request Type screen displays.
  3. To edit the name of the request type, type the new name in the Request Type Name text box.
  4. To change or add a description of the request type, type the new description in the Description text box.
  5. To change fields on the Request Form:
  1. To change the approval policy, see Creating a Request Approval Policy.

    Important:
    Changing a request type approval policy will restart the approval process for any pending requests of this type.
  2. Click Save to save the changes to the request type.