Searching the Support Knowledge Base

The Daptiv Support Knowledge Base is a searchable archive of product support-related questions and answers, and troubleshooting steps. The Knowledge Base is designed to allow you to solve issues you might have with PPM without needing to contact Daptiv Support. Enter keywords to search the Knowledge Base and find similar issues along with their solutions.

To open the Support knowledge base page in a new browser window:

1. Click the Help icon at the top of the main Daptiv screen.
2. Click Knowledge Base.
   The Support Knowledge Base page opens in a new window.

Related Topics:

• Daptiv PPM Overview—A description of the main areas of the PPM screen.
• Submitting a Support Case—How to submit a Support case request from within PPM.
• Using PPM Help—A brief overview of using this Online Help system.

Copyright © 2018 Daptiv Solutions, LLC. All Rights Reserved